How to Fix Unable to intialize adlm: Internal Error Message: Error Code: <-104> in AutoCAD

If you get a error When you launch an any Autodesk product, the following error message is displayed:

Unable to intialize adlm: Internal Error Message: <Error initializing the Usage tracking component.> Error Code: <-104>

To Fix this issue:
Delete the .data file and allow the software to Auto-Activate.

You may need to manually activate the software.
Start the product from the shortcut on the Desktop, not from some data files of the product.
If the above doesn’t help, rename “C:Program FilesCommon FilesMacrovision Shared” folder and reinstall your Autodesk software.
Note: This error could also be caused when LMU.exe is not running. You can start LMU.exe manually by double-clicking the file in C:Program FilesCommon FilesAutodesk SharedAdLM  and then the version-specific R folder (e.g. R11).  You may also need to run C:Program FilesCommon FilesMacrovision SharedFlexNet PublisherFNPLicenseingService64.exe file so that FlexNet Licensing Service 64 was started.
In addition to this,  make sure to rename the folders  ADUT as ADUT2 in 


Also make sure that the service  FlexNet Licensing Service 64 is set to Automatic by following these steps:
Type services.msc in command prompt
In the list, look for FlexNet Licensing Service 64
Right click on it
In Startup Type, select Automatic
Click Apply and OK
Then Right click again and select Restart
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One thought on “How to Fix Unable to intialize adlm: Internal Error Message: Error Code: <-104> in AutoCAD

  • December 29, 2018 at 16:48

    Hmm is anyone else experiencing problems with the images on this blog loading? I’m trying to figure out if its a problem on my end or if it’s the blog. Any suggestions would be greatly appreciated.


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